Description
Product Details
All our electronics come with a 1-year warranty for peace of mind.
Warranty excludes small appliances.
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We offer 100% genuine Hisense products. We are the official distributors of Hisense and Samsung Products in Tanzania, with unbeatable prices and trusted after-sales support. Shop confidently knowing you’re getting authentic quality and reliable service.
Yes. All electronics come with a 1-year official Hisense warranty.
Note: Warranty does not apply to small appliances like kettles and irons.
We don’t accept returns or exchanges for change of mind. Please confirm your choice before ordering.
For issues with damage or defects, see the relevant FAQ. You can also review our Return & Exchange Policy.
If your item arrives damaged, take clear photos/videos immediately and contact our support team the same day. We will guide you through the replacement process.
Report the issue to our delivery team right away and contact our customer care. We will arrange a replacement based on our delivery and damage policy.
We accept Mobile Money (M-Pesa, Tigo Pesa, Airtel Money), bank transfers, card payments and cash on delivery.
Yes, you can collect your order from our showroom in Uhuru Street, Kariakoo or Masaki Village Walk in Dar es Salaam. Our team will notify you once your order is ready.
We offer installation services for selected electronics such as TVs and Air Conditioners. Our team can arrange a technician after your product is delivered. Please note that Installation is not free and will incur an additional cost.
Our customer care team is available to assist with warranty, repairs, troubleshooting, and general product inquiries. Simply contact us via phone, WhatsApp, or email.
Phone/WhatsApp: +255 746 88 99 88
Email: Masaki.Appliances@gmail.com
Buying from Hisense Extra Tanzania ensures you receive genuine products, valid warranty, trusted support, and the latest official Hisense offers and promotions.
All our product prices already include VAT — no hidden fees. What you see is exactly what you pay at checkout.
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