🔵 Why buy from Hisense Extra Tanzania?

We offer 100% genuine Hisense products. We are the official distributors of Hisense and Samsung Products in Tanzania, with unbeatable prices and trusted after-sales support. Shop confidently knowing you’re getting authentic quality and reliable service.

💡 Do your products come with Warranty?

Yes. All electronics come with a 1-year official Hisense warranty.Note: Warranty does not apply to small appliances like kettles and irons.

🔁 Can I Return or Exchange my order if I change my mind?

We don’t accept returns or exchanges for change of mind. Please confirm your choice before ordering.For issues with damage or defects, see the relevant FAQ. You can also review our Return & Exchange Policy.

📦 What should I do if my product is damaged on delivery in Dar es Salaam?

If your item arrives damaged, take clear photos/videos immediately and contact our support team the same day. We will guide you through the replacement process.

🛻 What should I do if my product is damaged on delivery outside Dar es Salaam?

Report the issue to our delivery team right away and contact our customer care. We will arrange a replacement based on our delivery and damage policy.

💳 What payment methods do you accept?

We accept Mobile Money (M-Pesa, Tigo Pesa, Airtel Money), bank transfers, card payments and cash on delivery.

📍 Can I pick up my order?

Yes, you can collect your order from our showroom in Uhuru Street, Kariakoo or Masaki Village Walk in Dar es Salaam. Our team will notify you once your order is ready.

🛠 How can I get Installation Support?

We offer installation services for selected electronics such as TVs and Air Conditioners. Our team can arrange a technician after your product is delivered. Please note that Installation is not free and will incur an additional cost.

📞 How can I get After-Sales Support?

Our customer care team is available to assist with warranty, repairs, troubleshooting, and general product inquiries. Simply contact us via phone, WhatsApp, or email.Phone/WhatsApp: +255 746 88 99 88Email: Masaki.Appliances@gmail.com

🏪 Should I buy from Hisense resellers or from Hisense Extra Tanzania?

Buying from Hisense Extra Tanzania ensures you receive genuine products, valid warranty, trusted support, and the latest official Hisense offers and promotions.

All our product prices already include VAT — no hidden fees. What you see is exactly what you pay at checkout.

Hisense 18,000 BTU Cassette Inverter Air Conditioner (Model No: AUC-18UR4SSAA2)

Name: Hisense 18,000 BTU Cassette Inverter Air Conditioner (Model No: AUC-18UR4SSAA2) - Hisense Tanzania
SKU: 13
Price: 2510000 TZS
Availability: InStock

Description

Hisense 18,000 BTU Cassette Inverter Air Conditioner (AUC-18UR4SSAA2): Unrivaled Comfort, Seamless Integration.

Transform your commercial or large residential space with the Hisense 18,000 BTU Cassette Inverter Air Conditioner (Model: AUC-18UR4SSAA2). This high-performance cooling unit is meticulously engineered to provide powerful, efficient, and discreet climate control. Utilizing advanced Inverter technology, it delivers a robust 18,000 BTU per hour cooling capacity, ensuring rapid and consistent cooling for expansive areas while significantly reducing energy consumption. Its innovative cassette-type design allows for seamless, ceiling-recessed installation, distributing air uniformly across the room for an aesthetically pleasing and comfortable environment. Discover more advanced Cassette & Duct solutions.

Key Features:

Powerful 18,000 BTU Cooling: Experience exceptional cooling power, ideal for large rooms, offices, or commercial settings, maintaining optimal comfort even in extreme temperatures.
Discreet Cassette Design: Installed flush into your ceiling, this AC unit offers a modern, unobtrusive aesthetic that blends seamlessly with any interior design, distributing air without visible wall units.
Advanced Inverter Technology: Enjoy significant energy savings and stable temperatures. The inverter compressor intelligently adjusts its speed, providing precise cooling, quieter operation, and reduced electricity bills.
Multi-Directional Air Distribution: Equipped with multiple adjustable air vents, the unit ensures uniform airflow throughout the entire space, eliminating hot spots and maximizing comfort.
Intelligent Control & Modes: Customize your environment with advanced features including a programmable timer, a quiet ‘Sleep Mode’, and smart control options for personalized comfort and enhanced energy management.
Whisper-Quiet Operation: Designed for tranquility, the Hisense Cassette AC operates at exceptionally low noise levels (as low as 41 dB(A) in low mode), allowing for a peaceful and undisturbed environment.
Convenient Remote Control: Effortlessly manage all settings – temperature, fan speed, modes – from anywhere in the room with the intuitive and user-friendly remote control.
Eco-Friendly R410A Refrigerant: Utilizes R410A refrigerant, an environmentally responsible choice that ensures high performance with reduced impact on the ozone layer.

Technical Specifications

Indoor Model No.: AUC-18UR4SSAA2
Outdoor Model No.: AUW-18U4SS
Cooling Capacity: 5200W (approx. 18,000 BTU/h)
Power Supply: 220~240V, 1-Phase, 50Hz
Energy Efficiency (EER): 3.10 W/W
Indoor Noise Level (Hi/Med/Lo): 47/44/41 dB(A)
Refrigerant Type/Quantity: R410A / 1.24 kg
Indoor Unit Dimensions (WxHxD): 650 x 270 x 570 mm
Outdoor Unit Dimensions (WxDxH): 810 x 584 x 281 mm
Max. Refrigerant Pipe Length: 30 m
Ambient Operation Temp. (Cooling): -15°C to 48°C

What’s in the Box

Installation Manual
Remote Control
2x AAA Batteries
Power Cable
Warranty Card

Why Choose the Hisense 18,000 BTU Cassette Inverter Air Conditioner?

For those who demand superior cooling performance without compromising on aesthetics or energy efficiency, the Hisense 18,000 BTU Cassette Inverter Air Conditioner (AUC-18UR4SSAA2) is the ultimate solution. Its powerful capacity, coupled with inverter technology and multi-directional airflow, ensures unparalleled comfort and significant cost savings. Perfect for modern commercial spaces, large living areas, or educational institutions, it provides reliable, quiet, and intelligent climate control. Invest in a sophisticated cooling experience that seamlessly integrates into your environment. Available exclusively at Hisense Tanzana, your trusted source for premium Hisense appliances.